Shades Club Reviews
Shades Club has an overall rating of 1.0 based on 17 reviews. Customer feedback on Shades Club is mixed: Shades Club reviewers highlight positive aspects like wide variety of shades, affordable pricing, user-friendly website, excellent customer service, which strongly appeal to budget-conscious consumers, online shoppers, home decor enthusiasts. However, Shades Club is often criticized for its long shipping times, limited international shipping options, occasional quality inconsistencies, lack of physical store presence.
17 reviews
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All Shades Club Reviews (17)
Rene_renn95
May 25, 2026
"Customer service is hard to reach"
I tried getting in touch with them a few times and barely got any response. When they finally did reply, it was way too late to be useful and didn’t really help much. I’m not expecting instant answers, but you’d think basic customer support would at least get back to people in a reasonable time.
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Rebecca_parsons00
May 23, 2026
"Felt like a bait and switch"
I felt kind of tricked by this purchase. The photos and price made it seem like I was getting something nicer, but once the shades arrived, they felt cheap. They look okay from a distance, but the quality just doesn’t match what I paid. Definitely not something I’d buy again, especially when there are better options out there for less.
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MattMcluen_28
May 10, 2026
"Site felt messy"
I was looking for sunglasses. The site felt cheap. Messy too. The colors didn’t really work, and the product pages looked cramped. Some photos made it hard to see the frames. Maybe the glasses are okay, but I didn’t feel confident ordering
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charles2000
April 26, 2026
"Really not happy with the lens clarity"
I got my sunglasses from shadesclub.com and, the lenses just weren’t clear at all. Everything looked a bit blurry and not really sharp, especially when I wore them outside in bright light. I tried cleaning them a few times, but it really didn’t make much of a difference. For the price, I expected a lot better. Really disappointed and I don’t think I’d order from them again
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Nathan.welch
April 19, 2026
"These frames felt flimsy right out of..."
These frames felt flimsy right out of the box, and they got scratched up after just one day. Not gonna lie, kinda a bummer.
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julie-White
April 03, 2026
"Promo codes were a letdown"
A friend recommended the site to me, so I figured I’d check it out, especially when the pop-up was offering 20% off. But once I got to checkout, the code kept saying it wasn’t valid. I even tried the code from the email too, and it still wouldn’t work with no real explanation.
It felt like the promos were just there to get me browsing and adding stuff to my cart. I ended up wasting time and leaving without buying anything, which was frustrating.
It felt like the promos were just there to get me browsing and adding stuff to my cart. I ended up wasting time and leaving without buying anything, which was frustrating.
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ellen_Grey02
March 29, 2026
"The sunglasses themselves might be fine, but..."
The sunglasses themselves might be fine, but the packaging was a miss for me. The box came all crushed because it felt flimsy, which was disappointing to open.
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hello_lorraine918
March 25, 2026
"Shipping is taking forever"
I ordered this two weeks ago and I’m still waiting, which is frustrating. I get that shipping delays happen, but being forced to just sit around and be patient with no real update is not it. Definitely not a great experience so far.
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hello_whitney413
March 24, 2026
"Honestly, it was frustrating to use"
I tried using shadesclub.com and, it was kind of annoying. The menus felt messy, and I had to click around way too much just to find basic stuff. Some pages were loading slowly for me too, which made the whole thing feel even more frustrating.
The checkout also wasn’t super clear, and I kept thinking, like, did I miss a step or something? Maybe it works better on desktop, but on my phone it felt clunky. I ended up giving up before placing an order.
The checkout also wasn’t super clear, and I kept thinking, like, did I miss a step or something? Maybe it works better on desktop, but on my phone it felt clunky. I ended up giving up before placing an order.
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rochelle1984
March 21, 2026
"Return process was way more hassle than it should’ve been"
I tried to exchange a pair I ordered from shadesclub.com, and the whole thing turned into a headache. Replies were slow, and after waiting around, they ended up saying my order didn’t qualify anyway. Compared to other places I’ve bought sunglasses from, this felt way more complicated than it needed to be. felt like I was getting the runaround, so I won’t be ordering from them again...
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doris_Winkler73
March 16, 2026
"There just wasn’t much to choose from when..."
There just wasn’t much to choose from when I visited, and I couldn’t really find anything that fit my taste. To be fair, the items they did have might work for someone else, but for me the selection felt limited.
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clifford-Wingard
March 07, 2026
"Wrong shades showed up"
I ordered a specific pair of shades, but what arrived was completely different and didn’t match my order at all. When I tried to get it sorted out, the whole thing felt really impersonal, like I was just another ticket number instead of an actual customer...
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chelsea1993
February 09, 2026
"Fit was off and honestly not worth it"
I ordered a pair from shadesclub.com, and right away the fit felt weird. They were sitting a little crooked on my face, which was annoying, and somehow they still kept sliding down even when I was just sitting there not doing anything. I thought maybe I just needed to adjust them, but nope, same problem.
Then after about 20 minutes, the arms started pressing behind my ears, and that got uncomfortable fast. Also, for something I was hoping to wear regularly, they just didn’t feel worth the hassle. The look was okay, I guess, but the fit ruined it for me. I wouldn’t order from them again
Then after about 20 minutes, the arms started pressing behind my ears, and that got uncomfortable fast. Also, for something I was hoping to wear regularly, they just didn’t feel worth the hassle. The look was okay, I guess, but the fit ruined it for me. I wouldn’t order from them again
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william-Valadez
January 31, 2026
"I judged these fast once the frame..."
I judged these fast once the frame snapped. They didn’t last long at all, and my first thought was that they just aren’t made well
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amanda_Hibner01
January 17, 2026
"Delivery was such a mess ??"
I ordered from shadesclub.com and the delivery process was so confusing?? The tracking barely updated, and the delivery date kept changing every time I checked. I ended up waiting way longer than expected and had to keep chasing them just to get basic info. Not ordering again, it was way too much hassle for something that should’ve been simple
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Ethel_spellman84
December 13, 2025
"Still waiting on my refund"
I returned my order to shadesclub.com and getting the refund sorted has been such a hassle. They told me it would be processed, but every time I ask about it, the replies are vague and don’t give me an actual date. Maybe I’m reading into the tone of their messages, but it feels like they’re just brushing me off. It’s taken way longer than I expected, and I’m tired of having to chase a company for my own money. I wouldn’t order from them again.
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